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Our future
Working together to improve delivery


Building partnerships
Working in partnership with others is vital. Local authorities, central government, statutory agencies, the voluntary sector, corporate and charitable funders, and the many private individuals and local groups who care for places that matter to them all have a major role. We are already working with Big Lottery Fund which has provided an extra £90 million to expand our programme for Parks over the next three years.

In the future, we will seek new opportunities for forging partnerships where this maximises the availability of funding, enables us to work more efficiently, and adds significant value to local, regional and national strategic priorities.

Public involvement
We already involve the public in individual projects and in helping us to evaluate our work. Increasing public involvement has cost implications, but we think there are significant opportunities to do more. In the future we may introduce:

  • people’s panels: developing the citizens’ jury model to involve members of the public in reviewing and reporting on completed projects;
  • on-line heritage forum: to encourage the public to put forward their views on our activities;
  • participation in decision-taking: enabling a wider range of people to participate in our decision-taking, for example through recruitment to our committees;
  • encouraging more involvement in projects: insisting on more public involvement and consultation in the development of applications for projects before they come to us for funding;
  • using broadcast media: considering partnership opportunities with the media to give people a greater say in how best we can support heritage; and
  • public meetings: continuing to develop other ways of informing the public through public events and meetings which draw in a wide range of participants.

    QUESTION 2:
    Which of the approaches set out above do you think would work best in the heritage sector?

    Simplification and accessibility
    We have already simplified our procedures to speed up the way that lottery money reaches projects, especially for small grants, and our annual customer care survey shows that we have maintained a long-term improvement in our applicants’ and grantees’ views of our performance.

    Complex heritage schemes are demanding and difficult to do well but we need to make applying to us as easy as possible, consistent with getting good value for lottery players’ money. We plan a shorter application process, clearer and more concise application and monitoring materials, and easy-to-use electronic communication routes. In particular, we will review our small grants programmes (funding up to £50,000) to make applying even easier.

    QUESTION 3:
    What more could we do to make our funding more accessible?

    QUESTION 4:
    We think these are the key questions on our future but you may have other points to make. What do you think HLF has done particularly well and what should we change?

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    Coram’s Fields park and playground, London, awarded £1,022,700
     
    Our citizens’ jurors visit Cardiff Castle, June 2005
     
    Orange Hall interactive technology centre, Enniskillen, awarded £603,000