Could you spell out a little more what your needs are and what context you're working in?
This HLF guidance describes the process involved in understanding your current audiences and how you might go about identifying which groups are missing, who you might prioritise engaging and how you can identify what the needs of these people are. It's aimed at applicants looking for grants of over £100k but might be a useful read: https://www.hlf.org.uk/activity-plan-guidance You'll see that we advise that the best plans are developed and owned by individual organisations, appropriate to the context they are working in.
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Hi, I’m Amy, your community manager. Got a question? Get in touch