FAQs for running your project
Always contact your grants officer as soon as you can about any issues you may have.
Getting the media to talk about your project is a great way of letting the public know what you are doing with your grant and where their Lottery money is going. It is essential that Heritage Lottery Fund grants and our partnership with you are accurately described and reported to the media and in all communications with the public. As soon as you receive your permission to start letter you are free to announce your grant. There are press release templates and guidance documents available to help you – visit the Promoting your project page for more information. Once you have decided on an announcement date, please let your Grants Officer know so they can inform the press office.
You should not start any work on your project until you have received written permission from your grants officer. Before you can start your project and seek a grant payment, you will need to complete a ‘Permission to start’ form – see the Receiving a Grant document for the programme you have applied under for more information.
You must acknowledge your grant publicly as soon as your project starts – including the development stage – by displaying our acknowledgement logo, this is so people can see how National Lottery players’ money is being spent. An acknowledgement form will be released to you on the grant application system, as a prompt.